{"id":6171,"date":"2026-04-13T09:59:22","date_gmt":"2026-04-13T07:59:22","guid":{"rendered":"https:\/\/www.queseria1605.com\/faqs\/"},"modified":"2026-05-12T20:14:06","modified_gmt":"2026-05-12T18:14:06","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.queseria1605.com\/en\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\tShipping and Returns\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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What is the shipping cost? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If your purchase exceeds \u20ac120, shipping will be free ( \u20ac100 for Premium members and \u20ac90 for Ambassador users of Club Terraselecta).<\/strong> If your order total is lower, the costs (for mainland Spain and the Balearic Islands) will be as follows and will vary depending on the final order weight:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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DELIVERY IN 24\u201348 HOURS<\/th>\n<\/tr>\n<\/thead>\n
4 Kgs (1-3 bottles)<\/td>\n8 Kgs (4-6 bottles)<\/td>\n16 Kgs (7-10 bottles)<\/td>\n24 Kgs (11-17 bottles)<\/td>\n32 Kgs (18-22 bottles)<\/td>\n<\/tr>\n
3,70\u20ac<\/td>\n4,68\u20ac<\/td>\n7,72\u20ac<\/td>\n9,26\u20ac<\/td>\n12,54\u20ac<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What type of delivery service do you offer? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Standard delivery within 24\u201348 hours<\/strong><\/p>

You will receive your order at home within 24 to 48 business hours if the destination is mainland Spain or the Balearic Islands. Delivery time applies to orders placed before 13:00 h.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\tMy Purchases\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Can I buy without registering? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! You can complete your purchase without registering. Simply select your desired products and proceed to checkout as a guest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I include a personalized message with my order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYou can indicate that your order is a gift in the notes section during checkout.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How do I indicate that my order is a gift? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYou can write your message in the notes section during checkout.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Can I request an invoice? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we will send your invoice by email. If you prefer a paper copy, you can request it by emailing cliente@terraselecta.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I place an order by phone? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can contact us at 91 594 20 76<\/a> to place your order by phone. You can also email us at cliente@terraselecta.com<\/a>. We will be happy to assist you and help you choose the products that best suit your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What type of packaging will my order arrive in? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We use protective packaging to minimize the risk of breakage and ensure your products arrive in perfect condition. Some products come with custom packaging or gift presentations, which you can find by filtering \u201cgift presentations.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a minimum order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No minimum order is required. You can buy individual bottles or cheese pieces and as many units as you wish. Orders over 120 \u20ac qualify for free shipping. For lower amounts, shipping costs will apply according to the rates listed in the \u201cShipping and Returns\u201d section.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\tPayment Methods\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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What payment methods are available? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can pay by Credit Card, PayPal, or Bizum.<\/p>

Follow the on-screen instructions according to your selected payment method.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\tCustomer Service\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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How can I contact customer service? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can contact us by phone at +34 91 594 20 76<\/a> or by email at cliente@terraselecta.com<\/a>. We will be happy to assist you and answer any questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\tPrivacy Policy\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Where can I find the online store\u2019s privacy policy? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can consult our privacy policy here<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Shipping and Returns What is the shipping cost? If your purchase exceeds \u20ac120, shipping will be free ( \u20ac100 for Premium members and \u20ac90 for Ambassador users of Club Terraselecta). If your order total is lower, the costs (for mainland Spain and the Balearic Islands) will be as follows and will vary depending on the […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6171","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.queseria1605.com\/en\/wp-json\/wp\/v2\/pages\/6171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.queseria1605.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.queseria1605.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.queseria1605.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.queseria1605.com\/en\/wp-json\/wp\/v2\/comments?post=6171"}],"version-history":[{"count":25,"href":"https:\/\/www.queseria1605.com\/en\/wp-json\/wp\/v2\/pages\/6171\/revisions"}],"predecessor-version":[{"id":6196,"href":"https:\/\/www.queseria1605.com\/en\/wp-json\/wp\/v2\/pages\/6171\/revisions\/6196"}],"wp:attachment":[{"href":"https:\/\/www.queseria1605.com\/en\/wp-json\/wp\/v2\/media?parent=6171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}